Refund Policy

Last updated: 1 November 2026

We want you to be happy with Citewren. The Free plan lets you try every local check before you pay.

14-day money-back guarantee

If a paid plan is not right for you, ask for a refund within 14 days of your first payment and we will refund it in full, no questions asked.

Renewals

Renewal payments are generally not refunded, but you can cancel at any time to stop the next renewal, and your plan stays active until the end of the period you paid for. If you were charged for a renewal you did not intend, contact us within 7 days of the charge and we will refund it if the paid features were not used in that period.

Problems on our side

If the Service is unavailable for an extended time or a paid feature does not work as described and we cannot fix it, we will refund the affected period.

How to request a refund

Email aioseo.support@gmail.com with the email address used at checkout and your order number from the Polar receipt. Refunds are issued through Polar, our merchant of record, to the original payment method, usually within 5 to 10 business days. When a refund is issued the license key is deactivated.

EU and UK consumers

You have a statutory right to withdraw from a purchase within 14 days. Our money-back guarantee covers the same period, so you can always get a full refund within 14 days of your first payment.